Seven Welsh housing associations form consortium to combine expertise to support their communities The consortium is a collaboration between seven Welsh housing associations, with all of us seeking to combine our resources, expertise and experience to improve the quality and capability of projects, so that we can all continue to provide excellent services in our [...]
Caring for someone with dementia When someone close to you gets diagnosed with dementia, it can be difficult for them – and you – to know where to start when it comes to care. It’s about balancing the ability to live independently for as long as possible, with knowing when to help as a loved [...]
Time to Act on Dementia Dementia. It is a scary word. It is something that none of us want to hear, whether for ourselves or our loved ones. However, 91% of people living in the UK are affected by dementia. That's approximately 60m people... when you let that sink in for a moment, you understand [...]
Dear all, There will be a national test of the UK’s new Emergency Alerts system on Sunday 23 April at 15:00: the broadcast may be active until 16:00 (phones will only receive the alert once). The test alert will be sent to most mobile phones across the UK. Devices will make a distinct, siren-like [...]
Merthyr Housing achieves the Customer Service Excellence Standard Following a full assessment process in January / February 2023, we are delighted to confirm that Merthyr Housing is re-accredited as meeting the Customer Services Excellence (CSE) Standard. The Customer Service Excellence quality mark aims to make a tangible difference to service users by encouraging organisations to focus on [...]
The Renting Homes Wales Act (RHWA) will bring about a massive change for the housing sector from 1 December. This means that the way we rent our homes will be different – tenancy agreements will become occupation contracts – and we will be supporting you through these changes every step of the way. Change [...]
Many fires in the home can be preventable. This short video gives some information on how to reduce the risk of fires in your home.
On Friday 16 th of September Liz Downie, Chair of the Board, welcomed tenants, staff and stakeholders to our 44 th AGM at Redhouse. As well as facilitating the official proceedings, Liz welcomed our Chief Executive Karen Courts who provided an overview of the organisation’s achievements for the 2021/22 financial year. We were pleased [...]
Our Common Housing Register (Tai Dewis/Housing Choice) is changing to Living Merthyr Tydfil from...
Working together to make a difference in our communities. Three local housing associations have...