Contact Us

Address

11/12 Lower High Street,
Merthyr Tydfil, CF47 8EB

Phone

MTHA Office (01685) 352800

Maintenance Freephone Number – 08007314293
Maintenance Low Rate for Mobiles 03301239015
Gas Servicing/Boiler Breakdown Queries – Freephone Number – 08003284322
Gas Servicing/Boiler Breakdown Queries – Low Rate for Mobiles – 03301239622

Office opening times

Monday and Tuesday – 09:30 – 16:30
Wednesday – Closed
Thursday and Friday – 09:30 – 16:30
Saturday and Sunday – Closed

Email

mtha@mtha.org.uk

Complaints information

Complaints Policy

Complaints Form

Welsh_Complaints Policy

Polish_Complaints Policy

Portuguese_Complaints Policy

Complaints Procedure

Complaint Process Flowchart

Repair Satisfaction Survey

Involved tenants equality and diversity questionaire

Service Standards Survey

Enquiry Form

In this section

Telephone our freephone repairs helpline 0800 7314 293 (24 hours) or Mobile phone users – 0330 123 9015

Latest News

Silver PawPrint Award from the RSPCA

Merthyr Housing are delighted to be able to announce that we were recently awarded a silver PawPrint award from RSPCA Cymru in recognition of our commitment to animal welfare. We take great pride in this [...]