Contact Us2023-11-09T14:42:10+00:00

Contact Us


11/12 Lower High Street,
Merthyr Tydfil, CF47 8EB


MTHA Office (01685) 352800

Maintenance Freephone Number – 08007314293
Maintenance Low Rate for Mobiles 03301239015
Gas Servicing/Boiler Breakdown Queries – Freephone Number – 08003284322
Gas Servicing/Boiler Breakdown Queries – Low Rate for Mobiles – 03301239622

Office opening times

Monday and Tuesday – 09:30 – 16:30
Wednesday – Closed
Thursday and Friday – 09:30 – 16:30
Saturday and Sunday – Closed


Complaints information

Complaints Policy

Complaints Form

Welsh_Complaints Policy

Polish_Complaints Policy

Portuguese_Complaints Policy

Complaints Procedure

Complaint Process Flowchart

Enquiry Form

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    In this section

    Telephone our freephone repairs helpline 0800 7314 293 (24 hours) or Mobile phone users – 0330 123 9015

    Latest News

    Silver PawPrint Award from the RSPCA

    Merthyr Housing are delighted to be able to announce that we were recently awarded a silver PawPrint award from RSPCA Cymru in recognition of our commitment to animal welfare. We take great pride in this [...]

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