Welsh Housing Associations’ financial assistance commitments
Housing associations and local authorities in Wales recognise that this is an uncertain and
difficult time for our tenants. COVID-19 is rapidly changing the world around us, and having
a profound impact on people’s jobs, communities and lives. We provide homes to more than
250,000 tenants in Wales, as well as providing essential housing-related support and wellbeing
services. We stand by our communities in these uncertain times, and we want to make a
number of commitments to our tenants:
Click on the links below for a full list of our commitments to you!
Money Advice
Citizen’s Advice Bureau
Citizens Advice Bureaux offer free, confidential, impartial and independent advice from over 3,500 locations. These include high streets, community centres, doctors’ surgeries, courts and prisons.
Their advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. It is available to everyone.
Advice may be given face-to-face or by phone. Most bureaux can arrange home visits and some also provide email advice.
For a full range of services and local offices available click the link below
https://www.adviceguide.org.uk/
Shelter Cymru
Shelter Cymru is Wales’ people and homes charity. Their vision is that everyone in Wales should have a decent home. They believe a home is a fundamental right and essential to the health and well-being of people and communities. Shelter can help tenants in housing crisis or help to address a long term issue and can appeal housing benefit decisions on your behalf.
For a full range of services and local offices available click the link below
https://www.sheltercymru.org.uk
Money Advice Service
The Money Advice Service is an independent service, set up by government to help people make the most of their money. They give free, unbiased money advice to everyone across the UK – online, over the phone and face to face.
They can help with practicaly every life changing situation and advise on how this will affect your money. They have a vast amount of information and advice ranging from on-line money health checks to mortgage and pension advice.
For a full range of services available click the link below
https://www.moneyadviceservice.org.uk
Credit Union – Merthyr Tydfil
Merthyr Credit Union provides secure savings and affordable loans to those who live or work in the county borough. If you need any financial advice or assistance please get in touch to see if they can help.
They also provide free confidential debt advice, payroll deduction, direct benefit payment, landlord scheme and they even sell good value electrical goods like washing machines, fridges and freezers to help save you money!
For a full range of services and local offices available click the link below
Moneyline Cymru
Moneyline Cymru offer small, unsecured loans, usually for periods of less than one year. They lend to people who struggle to borrow from banks, or who pay too much for their money with higher cost lenders.
Thet take great care to make sure that any loan that they grant is appropriate and affordable and if they think there is a better solution than borrowing they will tell you. They also undertake budgeting with the tenant and can access basic bank accounts.
For a full range of services and local offices available click the link below
